1-800-420-5598 (2024)

FAQs

What is the Synchrony Bank scandal? ›

A new lawsuit against Synchrony Financial in Los Angeles County accuses the financial services company of installing tracking software to invade customers' privacy and track their browsing habits. This complaint was first surfaced by Law.com Radar.

Be wary of unsolicited communications: Treat every unsolicited email, text, phone call and direct message as suspicious, especially if the message is about your bank account or credit card. For example, Synchrony will never email you to ask for information—especially not your personal information.

Synchrony Bank will never ask for personal information by email. If you receive email from us offering links that is not from customer.service@mail.synchronybank.com, consumerbanking@e.synchronybank.com, consumerbanking@e.synchronybank.com, it may also be related to a phishing scam using our name.

We give Synchrony Bank 4.4 out of 5 stars after evaluating factors including its branch availability, account fees, interest rates and customer support. The bank scores highest for its CDs, savings account and overall experience and access. *Ratings are determined by our editorial review team.

Fitch Ratings - New York - 05 Apr 2024: Fitch Ratings has affirmed all of Synchrony Financial's (SYF) and subsidiaries' ratings including its Long-Term Issuer Default Ratings (IDRs) at 'BBB-'. The Rating Outlook is Positive.

The Action alleges that Synchrony falsely represented that its consistent and disciplined underwriting practices had led to a higher quality loan portfolio than those of its competitors, but that, in truth, Synchrony relaxed its underwriting standards and increasingly offered private-label credit cards to riskier ...

Synchrony Bank Savings Account Review

Earn 4.65% Annual Percentage Yield (APY). $0 minimum deposit. FDIC Insured. With a high rate and no fees, the Synchrony High Yield Savings Account is a great option for savers.

Synchrony Bank is a safe place to put your money. Deposits are FDIC insured up to $250,000, just like brick-and-mortar banks.

More about Synchrony: Synchrony Bank is owned by Synchrony Financial, a Stamford, Connecticut-based consumer financial services company.

Is Synchrony Bank secure? Synchrony Bank's deposit accounts are insured by the Federal Deposit Insurance Corp. (FDIC) up to the legal limit of $250,000 per depositor, per account ownership category. This insurance protects your money in the unlikely event of a bank failure.

Does Amazon still use Synchrony Bank? ›

The Amazon Secured Card and Amazon Prime Secured Card, issued by Synchrony Bank, are unique credit cards each with two sets of features – the Secured Card features and the Store Card features. The two credit features have some different rates, fees and rewards.

If you have questions about your online account, billing, or payments, call us at 1-888-568-0186 Monday – Saturday, 8 am – 10 pm ET. Can I make a payment for my Synchrony installment loan using a checking or savings account? Yes.

Synchrony Bank may be calling you from all different phone numbers. When a consumer fails to pay back the credit amount owed, they can be called by the bank to recover the money.

Synchrony Bank has its own debt collection department, commonly referred to as Synchrony Financial's in-house collections and billing department. They do not hire collection agencies to follow up on their debt.

Synchrony Bank High Yield Savings and Money Market Accounts do not require a minimum balance and or incur any monthly fees. However, if the account has $0.00 balance for more than 60 days, it may be subject to closure.